Shipping & Delivery Policy
At Pinkkee Tech Hub, we specialize in delivering genuine WordPress products and professional digital services including WordPress migration, technical error fixes, and speed optimization. As a provider of digital goods and services, our delivery process differs from physical product shipping.
1. Digital Product Delivery
All WordPress products purchased from our website are delivered digitally via email or account dashboard.
Upon successful payment, you will receive an email containing download links and instructions within 5–30 minutes.
If you do not receive the email within this time, please check your spam or junk folder, or contact our support team at info@pinkkeecraft.com.
2. Service Delivery
For services like migration, error fixes, and speed optimization, delivery time may vary depending on the scope of the service.
After purchase, our team will contact you within 24 hours to gather necessary information and schedule service execution.
We aim to complete all service-related tasks within the promised timeframe communicated to you during onboarding.
3. No Physical Shipping
Please note: We do not ship any physical products. All our offerings are 100% digital.
4. Delivery Issues
If there is any delay or problem in accessing your product or receiving service, please reach out to us immediately at info@pinkkeecraft.com or use the contact form on our website.
We are committed to resolving all delivery-related concerns promptly and professionally.
5. Customer Responsibilities
It is the customer’s responsibility to provide a valid email address and access credentials (when required for services).
Please ensure that your contact details are accurate at the time of purchase to avoid any delay.